mailRe: [Webmaster Tools] http://wiki.nmr-relax.com/: Googlebot can't access your site


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Posted by Troels Emtekær Linnet on December 21, 2013 - 18:03:
Dear Edward.

I saw this as well today, and it seems that I need to ask you to do a
DNS configuration to make this permanent dis-appear.

Can you make a: A-record like this:

Host: wiki.nmr-relax.com
IP: 217.116.232.203
TTL: 43200 or 3600 seconds

That should fix it fast.

Longer explanation.
From: http://www.hscripts.com/tools/HDNT/dns-record.php
I can see the CNAME record points to.
wiki.nmr-relax.com. CNAME IN nmr-relax.kimlinnet.dk

But the DNS server handling: kimlinnet.dk is not in function.
So the A-record for nmr-relax.kimlinnet.dk pointing to server IP: 217.116.232.203
is missing in the chain.
The server is still up and functioning, but the DNS chain is broken.

Best
Troels





2013/12/21 Edward d'Auvergne <edward@xxxxxxxxxxxxx>
Hi Troels,

It looks like the relax wiki is down!  I just received this message from Google.  

Cheers and have a merry Christmas and happy new year,

Edward

---------- Forwarded message ----------
From:
Date: Saturday, 21 December 2013
Subject: [Webmaster Tools] http://wiki.nmr-relax.com/: Googlebot can't access your site
To: edward.dauvergne@xxxxxxxxx


Google Logo

http://wiki.nmr-relax.com/: Googlebot can't access your site

Over the last 24 hours, Googlebot encountered 15 errors while attempting to retrieve DNS information for your site. The overall error rate for DNS queries for your site is 53.6%.

You can see more details about these errors in Webmaster Tools.


Recommended action

If the site error rate is 100%:
  • Use a WHOIS tool to verify that http://wiki.nmr-relax.com/ has a proper whois record and that nameservers are configured for the site. If not, contact your domain registrar to update your whois records.
  • Using a DNS lookup tool, verify that the nameserver's name can be resolved to an IP address. If not, either update your whois record to contain an IP address for your nameserver, or update the DNS records for nameserver.
  • Using a DNS lookup tool, verify that http://wiki.nmr-relax.com/ can be resolved to an IP address. If it can't, update the DNS record for http://wiki.nmr-relax.com/ on your nameserver.
If the site error rate is less than 100%:
  • The most likely explanation is that your nameserver is overloaded. Contact your hosting provider and discuss the configuration of your DNS server and the possibility of allocating more resources to your DNS service.
  • If your site redirects to another hostname, another possible explanation is that a URL on your site is redirecting to a hostname that has a DNS problem. Consider checking the links to which your site redirects and make sure that the sites in your redirect links don't have any DNS issues.

After you think you've fixed the problem, use Fetch as Google to verify that Googlebot can properly access your site.

Learn more in our Help Center.


Got feedback? Leave it here. Be sure to include this message ID: [WMT-94049]
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